Payment Policy

This policy explains how payment works at Liberty Jackets — what we accept, when you are charged, and how your financial information is protected.

Accepted Payment Methods

We accept the major payment methods enabled at checkout, which typically include:

• Visa, Mastercard, American Express, and Discover credit and debit cards

• PayPal

• Apple Pay and Google Pay, where supported by your device and region

• Any additional methods displayed on the checkout page at the time of purchase

Availability varies by country. The methods shown at checkout are the ones available to you.

Your Security Comes First

Every transaction on libertyjackets.com is encrypted in transit and handled by PCI-DSS compliant payment processors. Card details are entered directly into the processor's secure form — they do not pass through or rest on our servers. Liberty Jackets never stores full card numbers, expiry dates, or CVV codes, and we never sell or share your financial details.

Currency and Pricing

All prices are displayed and charged in United States Dollars (USD) unless stated otherwise. If your card or account is denominated in another currency, your bank sets the exchange rate and may add a foreign transaction fee. Those charges come from your bank, not from us, and we cannot refund them.

When You Are Charged

Payment is authorized when you place your order and captured before the item enters production or dispatch. Some banks show a temporary pending authorization that disappears within a few business days if an order is not completed — this is a bank-side hold, not a charge from us.

Taxes and Import Duties

Applicable sales tax is calculated at checkout where required. For international orders, any customs duties, import taxes, or brokerage fees charged by the destination country are the responsibility of the recipient and are not included in the price you pay us. If a parcel is refused at customs and returned to us, any unrecoverable shipping and duty costs may be deducted from your refund.

Declined and Failed Payments

If a payment is declined, your order will not be processed. The usual causes are an expired card, insufficient funds, a mismatch between the billing address on file and the one entered, or your bank's fraud screening. Please check the details and try again, or contact your bank.

Order Verification

For security, some orders are held for manual verification — typically high-value orders, first-time orders, or orders where the billing and shipping addresses differ. If yours is selected, we will email you to confirm a few details. Orders that cannot be verified within a reasonable time may be cancelled and refunded in full.

Refunds

Approved refunds are issued to the original payment method only. We do not issue refunds by cash, cheque, or to an alternative card. Once processed on our side, funds typically appear within 5–10 business days depending on your bank or card issuer.

Chargebacks

If you believe there is a problem with a charge, please contact us before filing a chargeback — most issues are resolved faster by email. We will supply order records, delivery confirmation, and correspondence to the card network when disputing a chargeback we consider unwarranted.

Promotions and Discount Codes

Discount codes must be applied at checkout; they cannot be added retroactively. Unless stated otherwise, codes cannot be combined with other offers, have no cash value, and may be withdrawn at any time.